Why Can't I login?

Modified on Mon, 26 Oct at 4:58 PM

LoneStar Tracking Login's & Password's Guide


Important: Before You Log In

LoneStar Tracking uses two separate login systems. Your LoneStarTracking.com account is used for billing and subscriptions, while your FleetOne account is used to track and manage your devices. Each account has its own login credentials and may use a different password.


Login and Password Reset Emails

When you first subscribe to our tracking service, a separate email containing your FleetOne login information and instructions is sent to the email address associated with your account.


Your initial FleetOne login email, as well as password reset emails, may be filtered into your Spam or Junk folder. If you have not received these emails, please check these folders before requesting another email.


1. LoneStarTracking.com — Billing & Subscriptions

Use this account to:

  • Manage billing and payment information

  • View and manage subscriptions

  • Purchase tracking devices

  • View orders and account information


Login: https://lonestartracking.com/my-account/


Your LoneStarTracking.com account is created when you first purchase a device.


Forgot your password?

How to Reset Your LoneStar Tracking Password


2. FleetOne — GPS Tracking & Device Management

Use this account to:

  • View your trackers' locations

  • Monitor and manage tracking devices

  • View tracking history

  • Access reports and dashboards


Login: https://fleetone.lonestartracking.com/pro/online


Your FleetOne account is created when you first subscribe to our tracking service. Your login information and instructions are emailed to you separately.


Forgot your password?

Reset Your FleetOne Password


Want to change your password?

Change Your FleetOne Password


Still Having Trouble Logging In?

Make sure you are using the correct website for the account you want to access.

  • Billing, payments, and subscriptions: LoneStarTracking.com

  • GPS tracking and device management: FleetOne


Remember, these are separate accounts, and your login credentials may be different for each system.

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